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Caredent |
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Date: 15/12/2023
Dear Valued Customer,
Caredent advises that the following product lines have been marked for immediate recall due to a quality defect that may present a health and safety risk.
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Product Codes & Descriptions: |
6050 Caredent Biobrush Toothbrush Retail Pack 6060 Caredent Biobrush Toothbrush Professional Pack Available in various colours |
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Batch |
23252D |
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Purchase Date |
Product received between 25th October 2023 – 8th December 2023 |
Background for the recall
Due to a manufacturing problem the bristles on these brushes may fall out and the brush head may break.
Hazards include: Serious risk of injury or death from choking if the bristles fall out or brush head breaks in use.
Consumers should stop using these brushes immediately.
We will naturally refund you for any stock you have on hand as well as any brushes you may need to recover from your customers.
For more information and to arrange for a refund contact W9 PTY LTD on cch@w9.com.au or by phone on 02 9987 4224.
We apologise in advance for any inconvenience caused.
